Virtual consultations are offered in Alberta & Ontario
Privacy Policy – Health Harmony with Hosna
Effective Date: June 16, 2025
At Health Harmony with Hosna, we are committed to protecting your privacy and personal health information (PHI). This policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable health privacy laws, including:
Ontario’s Personal Health Information Protection Act (PHIPA)
Alberta’s Health Information Act (HIA)
1. Who We Are
Health Harmony with Hosna is a virtual telehealth clinic providing Bioidentical Hormone Replacement Therapy (BHRT) and holistic care services.
The clinic is owned and operated by Hosna Ferdous, Nurse Practitioner (NP), who acts as a regulated custodian of your personal health information under PHIPA and HIA.
2. What Information We Collect
We collect only the personal health information necessary to provide care. This may include:
Your full name, date of birth, contact details
Health history and current symptoms
Laboratory test results
Provincial health card number
Payment and billing details
Notes from virtual consultations (If needed)
3. How We Use Your Information
We use your information to:
Assess, diagnose, and treat your health concerns
Order and interpret lab tests
Deliver secure, personalized BHRT and wellness services
Communicate with other authorized healthcare providers (as needed)
Maintain accurate records and comply with legal obligations
We will not sell, rent, or disclose your information to unauthorized third parties.
4. How We Protect Your Information
We follow strict safeguards to ensure your PHI is safe:
Encrypted and secure Electronic Medical Record (Juvonno EMR)
Secure fax and communication systems (SR Fax)
Password-protected devices and role-based access control
Compliance with privacy regulations in Ontario and Alberta
5. Your Rights as a Patient
You have the right to:
Access and request a copy of your records
Request corrections to your information
Limit or withdraw your consent (unless required by law)
Know how your information has been shared
To exercise your rights, please contact us at:
📧 info@healthharmonywithhosna.com
6. Consent and Disclosure
By receiving care from Health Harmony with Hosna, you consent to the collection, use, and sharing of your PHI as outlined in this policy.
Information may be disclosed without consent only if required by law (e.g., public health reporting, court orders).
7. Retention and Secure Disposal
Your records are securely stored and retained for the minimum required duration (typically 10 years from the date of last contact). When no longer needed, records are securely deleted or destroyed.
8. Contact Us
For questions, concerns, or requests related to your privacy, please contact:
Hosnatul Ferdous, NP
Health Harmony with Hosna
📧 info@healthharmonywithhosna.com
📞 7808309191
If you believe your privacy rights have been violated, you may also contact:
Ontario: www.ipc.on.ca | 1‑800‑387‑0073
Alberta: www.oipc.ab.ca | 1‑888‑878‑4044
7808309191
info@healthharmonywithhosna.com
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